Mike,
Well I guess I must have sent this e-mail just about the time you had finished up yesterday! Pretty unexpected and very nice surprise to walk home to. We both very much appreciate you going way beyond the call of duty to work with the flooring company to ensure that the baseboard install issues were corrected. The work you did yesterday makes a huge visual difference; much cleaner and much more finished appearance.

Again, we both really appreciate the great work you did over the last few months to finish up this project ahead of schedule. From initial design, to product selection, to finished functional living space, Niki and I couldn't have been more happy with the customer care and personal attention that John, Lora, Eddie and you provided throughout this project; the attention to detail demonstrated by LARS and all the sub-contractors; and of course, the overall spectacular end-result.

Please pass on to all who worked with us over the last year our thanks for a job well done. And if you would like to add us to your customer reference list it would certainly be our pleasure.

Best,

Mike and Niki